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Unity

People say yes more readily to those they see as one of us, sharing an identity rather than just a similarity.

I ran a three-person agency for years before this, so I know exactly what that cash-flow month feels like

Unity is Robert Cialdini’s seventh principle of influence, added in Pre-Suasion (2016) after the original six. It goes beyond mere liking or similarity: it is the sense of shared identity, being of the same category, family, region, profession, or team. When a buyer feels you are genuinely one of them, your recommendation is treated less like a pitch and more like advice from an insider. “I ran a three-person agency for years before this, so I know exactly what that cash-flow month feels like” invokes a shared we, not just a nicety.

Use it where a real, honest shared identity exists between you and the buyer. It works because people extend trust to their in-group by default. It backfires, badly, if the shared identity is fabricated, because claiming a we you have no right to reads as manipulation the moment it is exposed.

The principle is Cialdini’s; the underlying group-identity research he draws on predates him.