The Sales Archive real techniques, real sources
Busy telephone switchboard room, operators at work, 1958
Seattle Municipal Archives · CC BY 2.0

Prospecting

Opening a cold conversation

8 entries · 5 traced to a named source · 5 free

  1. Send a short email to a named exec asking who the right person is, not for a meeting
  2. Forwards it to the right person, who now opens your email as an internal referral
  3. Follow up with the forwarded contact, referencing the introduction
Full archive
ProspectingSourced

Cold Calling 2.0

Aaron Ross and Marylou Tyler, Predictable Revenue (2011)

  1. Hi Sarah, it's Kim from Acme. I know I'm calling out of the blue.
  2. We help logistics firms cut invoice errors, and I saw you took the Nordic contract.
  3. Yeah, actually, tell me more.
ProspectingCommon practice

Cold-Call Opener Frameworks

Common practice (popularised by Steli Efti)

  1. I'm sending a short email right now so you have this in writing.
  2. Just left you a quick voicemail.
  3. Each message vouches for the other, and the buyer notices both.
ProspectingCommon practice

Double-Tap (Voicemail + Email)

Common practice

  1. Skip "Hi, how are you today?" and open with a line the buyer has no canned rejection for.
  2. (the automatic brush-off doesn't fire because the script is broken)
  3. Follow the interrupt so you keep the attention you just won.
Full archive
ProspectingSourced

Pattern Interrupt

NLP (Bandler and Grinder), adapted for sales cold-calling

  1. Can I have twenty-seven seconds to tell you why I called, and then you can hang up if it's not relevant?
  2. (grants the small, specific window because it feels safe to agree to)
  3. (keep to the time you asked for, exactly)
ProspectingSourced

Permission-Based Opener

Jeb Blount, among others

  1. So what do you do?
  2. We work with {{TypeOfClient}} who struggle with {{SpecificProblem}}. We help by {{WhatYouActuallyDo}}.
  3. Asks a natural follow-up question instead of changing the subject
ProspectingSourced

Sandler 30-Second Commercial

David Sandler, Sandler Selling System (1967)

  1. Ask for a specific, named introduction tied to the win you just delivered, not "do you know anyone?"
  2. (says yes because the ask costs them almost nothing)
  3. Hand them a ready-to-forward message so saying yes takes no real effort.
Full archive
ProspectingCommon practice

The Referral Ask

Common practice

  1. Saw you just opened a second warehouse in Rotterdam, congratulations.
  2. Most operations teams hit the same tracking headache right after that.
  3. Sees why you're calling today, not last year.
ProspectingSourced

Trigger-Event Opener

Craig Elias and Tibor Shanto (2010)

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