
Prospecting
Opening a cold conversation
8 entries · 5 traced to a named source · 5 free
- Send a short email to a named exec asking who the right person is, not for a meeting
- Forwards it to the right person, who now opens your email as an internal referral
- Follow up with the forwarded contact, referencing the introduction
Cold Calling 2.0
Aaron Ross and Marylou Tyler, Predictable Revenue (2011)
- Hi Sarah, it's Kim from Acme. I know I'm calling out of the blue.
- We help logistics firms cut invoice errors, and I saw you took the Nordic contract.
- Yeah, actually, tell me more.
Cold-Call Opener Frameworks
Common practice (popularised by Steli Efti)
- I'm sending a short email right now so you have this in writing.
- Just left you a quick voicemail.
- Each message vouches for the other, and the buyer notices both.
Double-Tap (Voicemail + Email)
Common practice
- Skip "Hi, how are you today?" and open with a line the buyer has no canned rejection for.
- (the automatic brush-off doesn't fire because the script is broken)
- Follow the interrupt so you keep the attention you just won.
Pattern Interrupt
NLP (Bandler and Grinder), adapted for sales cold-calling
- Can I have twenty-seven seconds to tell you why I called, and then you can hang up if it's not relevant?
- (grants the small, specific window because it feels safe to agree to)
- (keep to the time you asked for, exactly)
Permission-Based Opener
Jeb Blount, among others
- So what do you do?
- We work with {{TypeOfClient}} who struggle with {{SpecificProblem}}. We help by {{WhatYouActuallyDo}}.
- Asks a natural follow-up question instead of changing the subject
Sandler 30-Second Commercial
David Sandler, Sandler Selling System (1967)
- Ask for a specific, named introduction tied to the win you just delivered, not "do you know anyone?"
- (says yes because the ask costs them almost nothing)
- Hand them a ready-to-forward message so saying yes takes no real effort.
The Referral Ask
Common practice
- Saw you just opened a second warehouse in Rotterdam, congratulations.
- Most operations teams hit the same tracking headache right after that.
- Sees why you're calling today, not last year.
Trigger-Event Opener
Craig Elias and Tibor Shanto (2010)